AmBank successfully organized the BATMAN Program in Vietnam

AmBank successfully organized the BATMAN Program in Vietnam

AmBank - one of the leading banks from Malaysia, successfully organized a Study Tour named "BATMAN" in Hanoi over 03 days from 27 to 29/09/2023.

AmBank Successfully Organizes the BATMAN Program

The program was held with the participation of staff at all levels and the bank's management personnelAmBank, with many visits and working sessions alongside leading enterprises in Vietnam.

Overview of AmBank's BATMAN program

AmBank Group is the sixth-largest banking group inMalaysia, with a market capitalization of more than 12 billionMYR, as of 31/03/2023.

AmBank provides wholesale banking, retail banking, commercial banking, investment banking, and related financial services, including Islamic banking, non-life insurance underwriting, and life insurance,takafulfamily, securities and stock brokerage, futures brokerage, investment advisory, and asset management services in unit trusts and real estate investment trusts.

Over a history of more than 40 years of establishment and development, AmBank has repeatedly won business awards and earned customer satisfaction. AsThe Assetaward presentation"Triple A" cho “Best Retail Mobile Banking Experience of 2023"and“BankSMEThe best Islam”in 2021 and 2022.

BATMAN Program(abbreviation of"Being A Talented MANager program") was established for the purpose of training officers and personnel in stages, so that they can lead themselves, lead others, and lead the enterprise / lead change, through bootcamp-style training periods and a knowledge matrix aimed at growth, connection, experience, and learning.

Within this training program, AmBank's managers will have the opportunity to visit and learn about many socio-economic fields in Vietnam, specifically as follows:

  • An overview of the culture, history, politics, and economy of Vietnam - one of the countries with the most impressive growth in Southeast Asia and in the world,
  • The development of banking and of financial institutions: digital transformation in the industry, and in particular the industry’s achievements in enhancing the customer experience. The success of Digital Banking platforms — alliances between banks and electronic-payment platforms / FinTech that deliver instant payment capability and meet every customer need (credit, investment, and consumption). This contributes to forming a cashless economy in Vietnam (Joint Stock Commercial Bank for Investment & Development of Vietnam - BIDV, BIDV Digital Banking - Digital Banking,National Payment Corporation of Vietnam - Napas, ...),
  • The development of new smart urban areas, of real estate serving business, commerce, and entertainment, and of environmentally friendly transport systems. High-quality education to international standards, international and domestic universities, and leading healthcare, creating a healthy financial cycle and promoting sustainable economic development (complexVinhomes Ocean Park & VinUniversity, Ecopark & British University Vietnam (BUV), shopping centerAEON Mall, ...),
  • The development of associations of entrepreneurs and enterprises. The value chain from product design and manufacturing, brand building, marketing, and distribution systems through to social responsibility, ... is a rich foundation for expanding the scale of banking and finance, opening new fields and market segments, creating a Blue Ocean, and building a prosperous society in which no one is left behind (Sunhouse Group, social enterpriseKymviet, ...).

At each study-visit site, AmBank managers will be introduced by the partners, who will share their experience and knowledge.

Program details in Vietnam

Co-designed byLeaderonomics(Malaysia) andHung Viet Consulting(Hung Viet Consulting), the BATMAN program takes AmBank managers to visit partners in Vietnam over 3 days to learn and study.

AmBank organizes the BATMAN Program at the Temple of Literature (Van Mieu Quoc Tu Giam)
The delegation's first destination wasTemple of Literature- the first university in Vietnam.

AmBank organizes the BATMAN Program at the Temple of Literature (Van Mieu Quoc Tu Giam)

AmBank Organizes the BATMAN Program at BIDV
Visit and work withBIDV- the largest commercial bank in Vietnam in 2019 by asset size.

AmBank Organizes the BATMAN Program at BIDV

AmBank Organizes the BATMAN Program at NAPAS
That same afternoon, the delegation was present atNAPAS- Vietnam's national card brand.

AmBank Organizes the BATMAN Program at NAPAS

AmBank organizes the BATMAN Program at BIDV DIGI
Listen to discussions on the success of digital banking platforms at BIDV Digital Banking.

Gala dinner of the AmBank program
An intimate gala dinner at the hotel.

Gala dinner of the AmBank program
Shared byM.A. Dang Thuy Ha(Northern Region Director of Nielsen Vietnam) on enhancing Customer Experience (CX).

AmBank Organizes the BATMAN Program at VinUni
A visit to the Vinhomes Ocean Park complex and the international universityVinUni- the first non-profit university in Vietnam.

AmBank Organizes the BATMAN Program at VinUni

AmBank Organizes the BATMAN Program at VinUni

AmBank Organizes the BATMAN Program at BUV
Present atBritish University Vietnam - BUV(Ecopark urban area), a school with an investment of tens of millions of USD.

AmBank Organizes the BATMAN Program at BUV

AmBank Organizes the BATMAN Program at Sunhouse
The AmBank delegation held discussions with leaders and staff ofSunhouse Group.

AmBank Organizes the BATMAN Program at Sunhouse
Listening to entrepreneurs' discussionsNguyễn Xuân Phú("Shark Phu") - founder, the "soul" of Sunhouse Group.

AmBank Organizes the BATMAN Program at Sunhouse

AmBank Organizes the BATMAN Program at Kymviet
Tham quan Kymviet- a brand of handmade products made by people with disabilities in Vietnam.

AmBank Organizes the BATMAN Program at Kymviet
Present souvenirs and certificates of program completion to participating staff.

Through the program, AmBank's managers gained a deeper view of the Vietnamese market, as well as the opportunities and challenges facing enterprises at home and abroad.

BATMAN Programachieved great success thanks to close coordination betweenAmBank, Leaderonomics, Hanoi Young Business Association (HYBA), Star ConsultingandHung Viet Consulting. The success of the program helped strengthen the cooperative relationship between AmBank and its partners in Vietnam.

Positive feedback after the program

"Vietnam is a developing country with a rapid rate of growth, together with comprehensive renewal across many aspects: economic and social, helping to create many start-up business opportunities for enterprises and individuals".


"Vietnamese enterprises adapt particularly well to volatility in regional and global markets, and can thereby seize the opportunity to break through and grow at remarkable speed".


"Vietnam is a country with strong potential for development, because it possesses many advantages, such as a favorable geographic position and a golden population period with an abundant workforce that is young and healthy. The economy is developing rapidly. Vietnam therefore has many opportunities for comprehensive cooperation in the region and across the world, in many fields of economy, trade, investment, education, and tourism."

The collaboration of businesses in the program is truly valuable. It helps build an image of Vietnam's economy as dynamic, civilized, and professional, oriented toward sustainable development, while opening opportunities for cooperation in the future.